Customer Support

We pride ourselves on how user-friendly and intuitive Glasscubes is to use. There is no expertise or training required. If you need help there are several options available to you.

Customer Help Center

We have a comprehensive knowledge base of support articles in our Customer Help Center, which can be accessed directly from your account.

Click on your profile image, on your top navigation bar and select ‘Support Pages’ from the dropdown menu.

Contact our Customer Services Team

If you would like immediate assistance from our Customer Services Team, they can be contacted from Monday to Friday, 9am to 5:30pm (GMT). Any support request received outside of these hours will be addressed as a priority on the next working day.

Telephone: +44 (0)20 3174 2310

Email: support@glasscubes.com

Online support: Use the chat facility at the bottom of this page or the support chat in your account.

User tutorial

When a new user is invited to Glasscubes they are greeted with online tutorial tips. Unlike online training, which requires a commitment in time, these tips only appear as the user explores new areas of the platform and present the information as it’s required.