GIRLGUIDING UK is the United Kingdom’s largest voluntary organisation for girls and young women, with around half a million members including about 100,000 trained volunteers, adult leaders and supporters.
They empower their members to be their best and face the challenges of growing up today. They've been doing that through adventure, friendship and fun for over 100 years.
"Girlguiding UK chose Glasscubes, first and foremost, due to its ease of use within our diverse group. It was important that we found a product that would be simple enough for everyone to start using straight away but at the same time giving us the robust project and document management functionality we were looking for."
EMMA HACK
Communications Officer, Girlguiding UK
The Challenge
2010 was Girlguiding UK's centenary year and with that in mind the centenary team started looking for a product that would allow them to connect with their volunteer work force all across the UK, to help organise events and programs to celebrate 100 years of Girlguiding.
Emma Hack, who was in charge of the centenary project, suggested the main challenges that Girlguiding UK faced were:
1. Geographically dispersed groups.
2. Issues with volunteers working on different versions of documents.
3. Different levels of technical ability due to the diverse group.
4. Handling large amounts of information easily.
5. Being able to track what was happening on a day-to-day basis.
The Solution
Glasscubes has made our way of working much more streamline and efficient, taking away the traditional bottle necks that you would expect with national projects and event organising. Primarily, limiting the number of emails and attachments being sent out to the various different groups across the country.
Another area which was important to us was to find a company that we could communicate with, we found with Glasscubes that the level of customer service we have received has been fantastic, even to the point where they have made changes to the product on our recommendations, which we never expected.
Glasscubes has enabled our teams to work in a much more organised and structured manor which has made their day-to-day working lives much easier.
We now use Glasscubes as a core system for ongoing projects and events, and will continue to do so for the foreseeable future.
Emma concludes, "in Glasscubes we found exactly what we were looking for. It has allowed us to communicate with our respective teams much more efficiently, instead of everyone sending emails back and forth, with Glasscubes document management; we were able to work together in one place on the correct versions of documents. Whilst also using the discussion boards and task management."
